Cancellation & Refund Policy

Atharav Enterprises 

Last updated: 01/09/2025

 

At Funky Panda, we value your trust and strive to provide a smooth shopping experience. This Cancellation & Refund Policy sets out the conditions under which orders can be cancelled and refunds are processed.

 

1. Order Cancellations

• Predefined Design Orders:

  • Can be cancelled within 2 hours of placing the order.

  • Cancellations after this period may not be possible, as processing and packing begin promptly.

• Custom Design Orders:

  • Cannot be cancelled once submitted, as they enter production immediately after confirmation.

 

2. Refund Eligibility

Refunds will only be provided in the following cases:

• The product was damaged during transit.

• The product was delivered in the wrong size or incorrect design/print compared to the order placed.

• Custom-designed T-shirts are non-refundable, except where there is a verified production error or damage.

 

3. Return & Refund Request

• All return or refund requests must be raised within 48 hours of delivery.

• To initiate a request, contact us at funkypanda2025@gmail.com with the following details:

  • Order ID

  • Reason for refund/cancellation

  • Clear photo proof of the issue (in case of damage/incorrect product)

 

4. Mode of Refund

• Approved refunds will be processed to your original payment method.

• Refund timelines may vary depending on your payment provider but generally take 5–10 business days.

 

5. Non-Refundable / Non-Cancellable Items

• Custom-designed T-shirts (unless defective or damaged).

• Orders cancelled after the 2-hour window for predefined designs.

• Items returned without prior approval or beyond the 48-hour return period.

 

6. Contact for Cancellations & Refunds

For cancellation or refund-related queries, please contact us at:

📧 Email: funkypanda2025@gmail.com
📞 Phone: +91 9820188774