Return & Refund Policy 

Atharav Enterprises

Last updated: 01/09/2025

At Funky Panda, customer satisfaction is important to us. This Return & Refund Policy outlines the terms and conditions under which returns, replacements, and refunds are accepted for products purchased through https://www.funkypanda.co.in/ (the “Site”).

1. Eligibility for Returns

Returns are accepted only in the following cases:

• The product was damaged during transit.

• The product was delivered in the wrong size or design (different from what was ordered).

• Custom-designed T-shirts are non-returnable, unless there is a confirmed production error or damage.

2. Return Window

• You must initiate a return request within 48 hours of receiving the product.

• To request a return, email us at funkypanda2025@gmail.com with the following details:

  • Order ID

  • Reason for return

  • Clear photographs of the issue (damage, wrong size/design, etc.)

3. Return Approval Process

• Once your request is reviewed, our team will notify you regarding approval.

• If approved, we will either:

  • Arrange a reverse pickup, or

  • Provide instructions on how to ship the product back.

• Returned items must be:

  • Unused and unwashed

  • In their original condition and packaging

4. Replacement or Refund

After we receive and inspect the returned product:

• If eligible, you may choose between:

  • A free replacement of the same item, or

  • A full refund (processed to your original payment method).

• Refunds typically take 5–10 business days to reflect in your account, depending on your payment provider.

5. Non-Returnable Items

The following items are not eligible for return/refund:

• Custom-designed T-shirts, unless defective or damaged.

• Items returned without prior approval.

• Items returned after the 48-hour return window.

6. Contact for Returns

To initiate a return or for related queries, please contact us at:

📧 Email: funkypanda2025@gmail.com
📞 Phone: +91 9820188774